TERMS & CONDITIONS



DELIVERY

 

Delivery Location:

We deliver to all areas of Lebanon.

Delivery is undertaken by a third party provider.


 

Delivery Rates:

Delivering all over Lebanon as following:

1 to 2 Items : 5 000 L.L

3 to 4 Items : 10 000L.L

5 to 10 items: 15 000L.L

* Delivery is also charged as per the size, shape of the product.

* Delivery Charges are not always fixed, we might contact you back for a price review based on your final order.



Delivery Procedure

When you complete your order, you will receive an email confirmation that will summarise your order. We might contact you directly if there are any missing necessary information, especially the first time you order with us. We actually do suggest you create an account with us with as much information as possible, so we won't have to ask questions again on your next order. Make sure to add a detailed address Lebanese Direction way.

We will attempt to deliver your order to you as fast as logistically possible. Deliveries can take from a 1 day up to 3 days, depending on a lot of factors such as product size, availability and difficulty of delivering to your area as well as weekends and National Holidays.

We will contact you in advance to announce the delivery, either by SMS, phone or email.

 

Weekend Deliveries

For orders passed on Thursdays and Fridays, we might deliver them to you on Monday, or arrange a pick up from your nearest Toys 4 Less Store.

 

Workplace Deliveries

It might be more convenient for some to receive deliveries at your workplace. Simply specify that preference when passing your order, or drop us a call or email.

 

Packaging

Your orders will be delivered in bags (if they fit), and wrapped if requested or delivered as a gift to the address which you listed strictly available for online advanced payment.

 

Assembly Services

We do provide assembly services upon request and for a certain fee, depending on the item. The costs of assembly are not included in the cost of the product. Please note however that most products sold by Toys 4 Less, which do require assembly, can be easily assembled by adults (looking at all of you dads) and without too much trouble.

 

Receiving a Delivery

Delivery will be made to the delivery address provided by you and listed in the Profile section of the Site. You are responsible for ensuring that someone over the age of 18 is present at the delivery address to receive and sign for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive the order.

Order Modifications, and Cancellations

There will be no fee to cancelling or modifying your order so long as your order has not been dispatched. However, if your order has indeed been dispatched and you want to cancel or modify your order, you will be charged the delivery fee (whether your order had qualified for fee delivery or not.)

 

Delivery Changes and Delays

In the case of inclement weather or unforeseen delivery complications, it may be necessary to make adjustments to our delivery schedule, which will cause us to suspend the previously set delivery dates and times. If there is a significant delay, a Toys 4 Less representative will contact you via email or phone to let you know the status of your delivery time. We will deliver your order as quickly as possible when the conditions permit.

 

Prices & Return Policies

 

Damaged or Faulty Items

Please do not accept or sign for an order which is visibly damaged. If you receive an item which has been damaged in transit, please contact us as soon as possible. We will do our best to provide a replacement as soon as possible. In the unlikely event that you receive an item which proves to be faulty we are happy to help. However, we do ask that you notify us of any problem within a reasonable period of time. We reserve the right to test the product before a suitable course of action is decided upon.

 

Sale Prices and Out Of Stock Items

We offer sale priced items at our discretion and do not price-match other store’s regular or sale prices. Our prices are as set out on Toys 4 Less website. We try to ensure that all the prices shown on the Site are accurate. However, occasionally products are miss-priced. Where a product's correct price is lower than the stated price we will issue a refund for the difference and dispatch the order in the usual way. Where a product's correct price is higher than the stated price we will inform you of the correct price and give you the opportunity to proceed with the order at the correct price or cancel the order.

 

Best Price Policy

We set highly competitive prices for all our products. If you find any of our products in Lebanese cheaper sold elsewhere with the same service conditions, we’ll match that price for you.

The product must be in stock at the competitor. The price has to apply to an identical individual product in terms of make, model, size or colour. We don't match prices only available via 3rd party websites, or with voucher codes.

 

Return/Refund/Exchange policy

We do not offer cash refund on returned items. In the case that you wish to return and exchange your item for another, the delivery fee is then subtracted from the total amount and the remaining amount will go towards your new order (except when the return is due to manufacturer defects and/or malfunction).




Product Policies

Changes and Updates

We reserve the right to change any of these terms and conditions or any fees or charges related to the Toys 4 Less products and services at any time. Your use of our delivery service after any such change will be conclusively deemed acceptance of such change. Toys 4 Less may discontinue or revise any or all aspects of our service without prior notice to you. Prices and availability of products are also subject to change without notice.

 

Copyrights

All rights are reserved with regard to any content on toys4less.com including text, logo, and other images. Any other use of materials on toys4les.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Toys 4 Less is strictly prohibited.

 

Product

Product photographs and product brand logos on our Site are not used to represent either Toys 4 Less or its services; they are not the property of Toys 4 Less and no trademark or copyright infringement is intended.

 

Payment Policies

 

Which payment options do you accept?

Payment can be done in advance or upon delivery. We accept credit and debit cards via our secure website. Alternatively, if you’re inside Lebanon, you can pay with cash or card upon delivery. You can shop with confidence from Toys4less.com,  knowing that transactions are protected by the highest level of security via 256-bits SSL encryption.

 

Please note: we will authorize your credit card at the time of your order. As part of this authorization process, your bank will place a hold on your account for the purchase amount of your order. The hold will be removed after a number of days determined by your banking institution - check with your bank for details.

 

When will you charge my credit card?

All orders paid for by credit card are pre-authorized immediately after the order is taken for the entire amount of the order, including any backorder items. However, the billing of these orders only takes place once the goods have shipped.

 

Please note: As part of the pre-authorization process, your bank will place a hold on your account for the purchase amount of your order. The hold will be removed after a number of days determined by your banking institution - check with your bank for details.

 

Will my personal information be secure when shopping online at Toys 4 less shop at Home? 

You can shop from toys4less.com with utmost confidence, knowing that transactions are protected by the highest level of security via 256-bits SSL encryption.